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  • Sam DiFranco

10 Commandments of Clean Communication


the-ten-commandments

Experiencing communication blockage in your relationship? You might not be using clean communication. Follow these basic guidelines for cleaner communication:

  1. Avoid using judgmental words.  Avoid using words that convey to your partner that he/she is flawed. Examples: “childish, uncooperative, thoughtless.” These words do not belong in a caring relationship.

  2. Avoid using global labels.  A global label is a generalized disapproval of your partner’s identity. Examples: he or she is “stupid, selfish, lazy, useless.” These labels attack your partner’s person instead of his/her behavior. They convey that your partner is “always” bad. Use of these labels results in a loss of trust and a loss of closeness.

  3. Avoid “you” messages of blame and accusation.  Examples: “You always make us late; you never ask what I want; you never offer to help with chores.” The true meaning behind these “you” messages is: “I’m in pain, and you did it to me.” They also convey the message: “You were bad and wrong for doing this to me.” Instead use “I” messages which show no direct accusation or blaming of your partner. For example: “I feel sad about missing the evening with you when you come home late; I feel tired and irritated when I put the groceries away alone.”

  4. Avoid bringing up the past.  When communicating with your partner, especially while angry, try to stay in the present moment and deal with the current issue. Bringing up past events tends to build up a case against your partner compiling evidence to prove his/her faults. Example: “You did the same thing to me last week, and the week before.” This statement sends the message: “You’ve always had this flaw, and it’s not getting any better.”

  5. Avoid using negative comparisons.  Clean communication is about helping, not hurting your partner. It is meant to resolve conflict by not rejecting your partner. Negative comparisons only seek to punish and attack your partner.

  6. Avoid using threats.  Example: “If you leave this house right now, don’t expect me to be here when you get back.” This sends the message that your partner is bad and you are going to punish him/her. The deliberate intention to hurt is tremendously destructive to your relationship.

  7. Describe your  feelings rather than attack with them.  Using clarifying words to describe your feelings will help your partner to hear and understand you. Statements like: “I am sad, or I am feeling hurt,” are clear ways to express your feelings to your partner. Be mindful of your tone of voice when describing your feelings. Using sarcasm, threatening, or raising your voice can be perceived as an attack on your partner.

  8. Keep your body language open and receptive.  Believe it or not your body language can actually depict whether or not you are open and willing to communicate. Crossing your arms, pinched lips or a tight jaw, or looking away in a disgusted manner are all signs that you do not want to communicate. To portray openness, keep good eye contact, nod or acknowledge while listening, relax your face, uncross your arms, and if you are sitting lean slightly forward.

  9. Use whole messages.  Whole messages consist of observations, thoughts, feelings, and needs or wants. “You’re spending too much time at work” is not an appropriate way to express thoughts in a whole message, because it turns your opinion into  an absolute truth. “I am sensing that the balance is off; I think you need to spend more time at home.” This statement shows that the speaker takes responsibility for his/her own opinion and does not try to make it absolute.

  10. Use clear messages.  A woman who sarcastically says to her partner at the dinner table, “You’re talkative as usual,” may pretend her statement is a simple observation, but the observation is contaminated with judging thoughts, feelings, and needs. A more accurate statement would be clear and whole: “I notice you’re pretty quiet tonight (observation). It makes me think you’re not interested in me (thought), and I feel hurt and a little angry (feeling). I’d really like you to talk with me more (need).”

Are you using clean communication? Let us know if this helped by commenting below.


McKay, M., Fanning, P. & Paleg, K. (2006). Couple skills: Making your relationship work. Oakland, CA: New Harbinger Publications, Inc.

Visit our website to learn more about how a counselor can help: http://www.starpointcounselingbrandon.com, or http://www.starpointcounselingtampa.com

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